The rates and availabilities for accommodation are live. All bookings will be confirmed instantly. The full payment is required at the time of booking.
For tour and package bookings, the confirmation will be sent to you via email within 2 hours during 8am-10pm AEST. The full payment will be required as soon as the confirmation email is sent unless the alternative arrangement organised with the manager. The option to upgrade your accommodation from a Deluxe Suite to a Superior Suite at Emeraldene Inn is available by request. It is $15 extra per night.
Need additional information, or unsure any of the tours/packages, please email or phone reception at any time. We will reply all enquires within 2 hours during 8am-10pm AEST.
Room Details✔ Wheelchair Accessible Max Occupancy: 3 Single Beds: 1 Queen Beds: 1 Bathrooms: 1
Amenities✔ Air Conditioned ✔ Free Wifi ✔ Hairdryer ✔ Microwave ✔ Toaster ✔ Alarm Clock ✔ Daily Room Service ✔ Iron/Ironing board ✔ Shower ✔ Tea/Coffee Maker ✔ Clock Radio ✔ Kitchenette ✔ Telephone ✔ Mini Fridge ✔ Cots Available ✔ Linen and Towels Provided ✔ Television ✔ Desk ✔ DVD Player ✔ Outdoor Setting ✔ Heating ✔ Ceiling Fans ✔ Pool
DescriptionThe Accessible Suites have been specifically designed and built for wheelchair access, or for those with reduced mobility. These rooms have interconnecting carer accommodation (Deluxe Suite) available (extra charge), and also feature a kitchenette, huge free-form bathroom and lowered facilities. Suites are air-conditioned with 26" flat screen digital LCD TV / DVD, garden balcony, brightly lit desk / working area, table and chairs. They sleep three (3).Comprehensive Access information is available here. Click image on right to view the Accessible Bathroom.
The BEST Hervey Bay accommodation! Thanks for having us - we had a ball, and the resort was fab! Loved the birdlife! See you next time!"
"Friendly, warm, helpful, clean, quiet, relaxing accommodation - a real oasis! Tempted to keep this a secret for ourselves!" (ps We saw more bird and wildlife here than on Fraser!)
"Thanks so much - definitely the best (and cleanest!) accommodation we found in our 6 months in Australia - a quiet and relaxing location - wish we had more time!"
Terms and Conditions
All rates quoted are subject to confirmation on reservation and are quoted in Australian Dollars inclusive of GST and are per room per night. Rates valid until 31 March, 2021. Higher rates may apply at Xmas / Easter.
Payment for accommodation booked via our secure online facility will be paid in full at time of booking. All major credit cards are accepted. * Payment by American Express will incur a 2% surcharge. *
Cancellation policy: 48 hours. Cancellations made after 10am 2 days prior to arrival will incur a cancellation fee of 1 night accommodation (except for special peak season conditions). December 23 - January 5: cancellations made within 7 days of 10am of the day of arrival will be charged in full. Special Event: July 7-10 (2021): 30 day cancellation policy. Bookings at 7 nights discounted rate have a 14 day cancellation policy - these bookings are non-refundable within 14 day. No refunds available after commencement of stay or for no-shows.
Cancellations of any tour portions of packages made within 72 hrs will result in loss of tour portion of package, unless a separate package confirmation has been sent with a specific cancellation policy which will then supersede this.
Cancellations resulting in a credit card refund will incur a processing fee of 3.5%.
**NOTE** Reception closes at 8:00pm (6:00pm on Sundays) - for arrivals after 8:00pm (6:00pm Sunday) please contact the property on the day of arrival for instructions.